021-4875410 abarry@afs.ie Grange Hill, Grange, Ovens, Ballincollig, Co. Cork

Terms of Business

Company Details

Assured Financial Solutions Limited

t/a Assured Financial Solutions
Grange Hill, Grange, Ovens, Ballincollig, Co Cork.
Phone: 021-4875410
Email: info@afs.ie

These terms of business will remain in force and shall apply to any business service provided to you now or at a future date.

Authorisation and Regulation

  • Assured Financial Solutions Limited t/a Assured Financial Solutions is authorised and regulated by the Central Bank of Ireland.
  • Assured Financial Solutions Limited is subject to the Minimum Competency Code 2011 and the Consumer Protection Code 2012 which can be viewed on www.centralbank.ie

Services

Assured Financial Solutions Limited offers a range of products and services including life assurance and investments.

Assured Financial Solutions Limited holds a written appointment with Irish Life Assurance plc for life insurance plans (including life assurance, specified illness cover, income protection, unit linked savings, investments, and pension plans), tracker bonds, and Personal Retirement Savings Accounts (PRSAs). Analysis of the market will be limited to products provided by Irish Life Assurance plc. It also holds a written agency with Davys Select for self administered Pensions, PRSA’s and Investments.

Commissions

Assured Financial Solutions Limited may receive commission and other payments from product provider to whom orders are transmitted. Summary details of these payments will be included in a product information document, under the Customer Information Notice section, which you are legally entitled to receive before an application for a product is completed, and full details will be included with your cooling-off letter and welcome pack . Any ongoing commission shown in the Customer Information Notice will be paid to me as long as I continue to be your Financial Adviser. Details of charges and commission payments for other products are available on request. In certain circumstances the firm may charge you a fee for the services provided. If we do this we will provide you with a written estimate of this in advance of providing any business service. Details of bank commissions are available upon request.

Privacy Policy

So that we can provide you with business services, you will have to give personal information including your name, address, date of birth, and details about your financial arrangements such as your existing protection cover, pension arrangements, and your savings and investments. From time to time you may also need to give sensitive personal information such as medical details. All the personal information you give me will be processed in line with your rights under the Data Protection Acts 1988 to 2003. This information will only be used to provide you with business services, to meet any legal and regulatory obligations, and for legitimate business reasons. For these purposes personal information may have to be given to third parties and to contractors where necessary, to regulatory authorities that need the information by law, to other companies and service providers with whom we have a data processing contract and to any person your plan is transferred to. From time to time, Information about other financial products and services may be sent to you. You have the right to ask us not to send you this marketing material and, at any time you can ‘opt out’ of receiving marketing material. You have a right to see the information that is held on you and you can do this by writing to me at the address given. A charge of up to €6.35 may be required before we send you the information.

Conflicts of Interest

It is the policy of Assured Financial Solutions Limited to avoid any conflict of interest when providing business services to its clients. However, where an unavoidable conflict may arise we will advise you of this in writing before proceeding to provide any business service. If you have not been advised on any such conflict you are entitled to assume that none arises.

Default on payments

Assured Financial Solutions Limited will, if necessary, exercise its legal rights to receive any payments due to it, from clients for business services provided by it and to be reimbursed for any value obtained by it for clients arising from payments to it by clients which subsequently default. Irish Life Assurance plc may withdraw benefits on default of payments due under any products arranged for your benefit. Details of these provisions will be included in your product terms and conditions.

Complaints

 

Any complaint that you may have in relation to the business services provided should be made in writing to Assured Financial Solutions Limited or by contacting Jim Barry of Assured Financial Solutions Limited outlining the nature of your complaint. All complaints will be acknowledged in writing within 5 business days of the complaint being received. The complaint will be fully investigated by Assured Financial Solutions Limited and a full response will be provided to you. We will aim to provide this response not later than 20 business days from receipt of your complaint. In the event that you remain dissatisfied with the firm’s handling of and response to your complaint you are entitled to refer your complaint to the Financial Services Ombudsman’s Bureau or the Pensions Ombudsman (contact details below).

Financial Services Ombudsman Bureau

3rd Floor
Lincoln House
Lincoln Place
Dublin 2
Lo-call: 1890 88 20 90
Fax: 01 662 0890
E-mail: enquires@financialombudsman.ie
Website: www.financialombudsman.ie

Office of the Pensions Ombudsman

6 Upper Mount Street
Dublin 2
Phone: 01 676 6002
Fax: 01 661 8776
E-mail: info@pensionsombudsman.ie
Website: www.pensionsombudsman.ie

Investor Compensation Scheme

We are a member of the investor compensation scheme run by the Investor Compensation Company Limited. The scheme provides a way of paying certain investors compensation, subject to the relevant limits, if they suffer financial loss caused by an investment firm being unable to meet its financial obligations (in other words, pay everything it owes). In the event that a right to compensation is established, the amount payable is the lesser of ninety per cent of your loss, which is recognised as being eligible for compensation, or €20,000.

Data Protection

Assured Financial Solutions Limited complies with the Data Protection Acts 1988 and 2003. The data which you provide to us will be held on a computer database and paper files for the purpose of arranging transactions on your behalf. Your data will be passed to the relevant product producers with whom Assured Financial Solutions Limited has agencies for the purpose of arranging transactions agreed with you.

Calculators

The calculators on this website are based upon calculators built by Irish Life. They are designed to provide guideline indicators for life cover, pension and income protection requirements. It is recommended that you speak to your broker before buying any financial product.